People who are blind or have low vision can use public transport, taxis and Uber’s ride sharing app to access essential services, such as supermarkets and pharmacies during the Covid-19 lockdown. However many people who are blind or have low vision are over 70 and have been advised by the government to remain at home, so we’ve put together some online shopping options.

If someone you know who is blind or has low vision and doesn’t have access to online shopping, there are organisations that can help. Encourage them call Blind Low Vision NZ on 0800 24 33 33 or email for support. Age Concern is also encouraging senior citizens to reach out to them for assistance.

Financial assistance for groceries and medicine is available through the Ministry of Social Development, and Work and Income. These include hardship payments and support payments for those living with a disability; please contact these services directly for more information.

Civil Defence, or if you are Auckland based, Auckland Emergency Management are offering services to people and whānau who don’t have options for essentials such as food, medication or cleaning supplies. If you require assistance, please do not hesitate to contact Civil Defence on one of the 0800 numbers listed in the link above.

The Salvation Army is working with Countdown to provide food parcels. The Student Volunteer Army can also support delivering groceries and medicine through their online shop, or call 0800 005 902, for those who cannot get to essential services. Driving Miss Daisy is not only an affordable transport option to get to an essential service, they even provide a shopping service too.

If you are going to the grocery store or the local shops, please shop safely. The New Zealand Herald has put together a video with some tips on how to do this:

If you can and prefer to shop online, our team has curated a list with some of the options available to you:



Please note: Most supermarket online deliveries are experiencing a high level of demand with many needing customers to order seven days in advance. Countdown has made a commitment to prioritise people who are vulnerable and Blind Low Vision NZ have had a positive response from other supermarkets that they will follow suit.


Countdown has made a commitment to prioritise their online services for those that can’t physically get to the supermarket, including those with an access need.

Clients and members of Blind Low Vision NZ can use the code ABCNZ to register for the Priority Assistance Service. Sign up online, or call 0800 477 655 or email for help.


While there is no firm commitment to prioritise customers who cannot shop in store, PacNSave is in discussions with elderly support groups to look at how they can deliverer groceries. Their online service is only available in the North Island. Find out more on their website.

New World:

New World is asking customers to reserve online shopping to vulnerable customers who can’t shop in store. Find out more on their website.

Fresh Choice:

Fresh Choice is nationwide, however with some supermarkets only doing deliveries in the North Island, this could be a good option if you live in the South Island. Find out more on their website.

Alternative Food Delivery Services:

Deliver Eat

This handy database lists 185 businesses who are doing online deliveries during the Covid-19 lockdown. Find out more on their website.


Huckleberry is an organic grocer who is still operating and doing online deliveries during the Covid-19 lockdown. Find out more on their website.

Eat my lunch:

Eat My Lunch is now delivering care boxes to the elderly and vulnerable. The cost of essential groceries is $104.95 and includes donation of four lunches for Kiwi kids. Care box includes eggs, milk, butter, tea, fresh bread, bacon, tuna, sliced meat, seasonal fruit & veg, baked beans, soup, rolled oat, and hot cross buns – items may vary due to supply. This can be delivered in 48 hours and is an option for customers in Auckland and Wellington. Find out more on their website.


Foodbox is offering ‘Just Feed Me’ boxes – everything you need to eat for two people for one week – $148  or $98 for a vegetarian option. During this time, all their profits are going to charity and they are offering a 15% discount for frontline workers. Find out more on their website.

The Meat Box

The Meat Box can deliver their butchery products New Zealand wide. They are still operating during Covid-19 but are at maximum capacity so expect delays. Find out more on their website.

There are a number of other butchers offering meat delivery services nationwide, a quick google search will help to identify one close to you.

The Brand Outlet

The Brand Outlet is also delievering food boxes in the North Island. Find out more on their website.

*Popular food delivery options such as My Food Bag and Hello Fresh are at maximum capacity at the time of writing.

Auckland based options:

JUK Jess’ Underground Kitchen

Jess’ Underground Kitchen is offering care packages from $72 for four single serve meals. They can do next day delivery – place order before midnight, meals delivered between 8am – 5.30pm. Find out more on their website.

Produce Pronto

Produce Pronto is providing home delivery of fruit, veges, bread, eggs and milk to Auckland homes during the lockdown. Find out more on their website.

Blind Low Vision NZ is here to support Kiwis living with sight loss, and if that applies to you, know that you don’t have to go through the Covid-19 lockdown alone. Call us on 0800 24 33 33 or email