Finding out that your vision is failing, whether gradual or sudden, is tough. You will likely be feeling a whole range of emotions.

Family and friends can find it difficult too. They often don’t know what to say or do.

Blind Low Vision NZ’s caring, qualified counselling team can help, and the service is free. They can make things easier by offering both emotional support and practical help.

If it is your child or teenager who has a vision problem, Blind Low Vision NZ offers counselling support with Child and Family Social Workers / Counsellors. They can help by working directly with your child, or giving you the skills and confidence you need to support them.

Your counsellor can visit you in your home, or you can visit one of our offices, whichever works best for you.

First and foremost, Blind Low Vision NZ’s counselling team listen.  They’ll reflect back and help you find strategies to move forward.  You can feel confident you will be treated with respect and that whatever you say will stay with your counsellor.

Confidentiality is central to all counsellors’ work – and to building trust. Our counsellors follow the New Zealand Association of Social Workers’ code of ethics or that of the New Zealand Association of Counsellors.

As well as supporting you emotionally, your counsellor can also point you in the direction of support services and other practical help. This can be especially important with children as they have vital development needs.

If you would like more information, just call our team on 0800 24 33 33 or email