Telefriend Peer Support

Sometimes, all it takes is a conversation with someone who understands what it’s like to navigate life with vision loss. Whether you’re seeking guidance or simply looking for a friendly chat, we’re here for you.

Telefriend is an empathetic, non-judgmental, and confidential peer support service. It’s designed for individuals who are blind, deafblind, or have low vision, as well as their caregivers, family, and friends.


A mature man chats on the phone in his living room.

Reaching out can really make a difference

Understanding: Connect with trained volunteers who share your lived experience, offering insights and kindness.

Informal: Our peer support service is very casual and friendly. You can call us for any reason at all.

Caring Support: Whether you have questions, or simply want to chat, Telefriend offers a caring and receptive ear. We can also direct you to the right services if you need special help.

Confidentiality: Your privacy is our priority. Rest assured that every conversation is kept confidential.

Just call 0800 100 051

1 pm to 4 pm, Monday through Friday


Please note:

This service will pause for the holiday period on Friday Dec 15th, and resume Mon 15th Jan.


Even if it’s outside these hours, don’t hesitate to leave a message. We’re committed to returning your call!

Reach out today, and let’s start a conversation!