Services for Businesses
Creating an inclusive business is about more than meeting requirements. It’s about building a workplace where people feel welcomed, supported, and able to do their best work.
There are many practical ways to make your business more accessible, from how your spaces are designed, to how your teams think about inclusion, communication, and opportunity.
Small changes can make a meaningful difference for staff, customers, and visitors, while also strengthening your culture and widening the pool of talent you can attract and retain.
Our services are designed to help you take those steps with confidence.
In-Sight Workshops: Helping you build an inclusive workplace
Our In-Sight Workshops support organisations to better understand inclusion and accessibility in the workplace, with a focus on practical, people-centred learning.
These interactive workshops are designed for employers, managers, and teams who want to build confidence, challenge assumptions, and create environments where everyone can thrive. Sessions are shaped around real-world experiences and encourage open, guided conversation rather than lectures or compliance-based training.
Workshops can be tailored to suit your organisation and may explore topics such as workplace culture, inclusive practices, language, and everyday adjustments that support accessibility.
Image description: A room full of people attending a seminar.
Accessible Signage and Buildings
To create a brilliant customer experience, your company’s physical spaces can be welcoming and easily accessed by people who are blind or have low vision. That means creating accessible signage and buildings. Think about how easy your entrance is to find and whether your reception area is uncluttered. If you have a shop, could someone find where to pay for their goods easily? Do your lifts have accessible signage so that everyone can use them?
Accessible environments and good design benefit everyone in the community. It is all about buildings, parks, and every public space being safe and easy to move around. Well-designed spaces help people who are blind or have low vision be independent and make their way through the world.
Blind Low Vision NZ is expert at advising private companies, councils and government departments on creating accessible buildings and spaces. Our experience includes:
- Advising councils on shared spaces, pedestrian crossings and footpaths.
- Working with transport agencies on creating accessible trains.
- Advising corporates on designing accessible buildings.
Accessible signage
Accessible signage is a key to ensuring your customers can find their way to and around your space.
Signage that’s truly accessible, can be read and understood by every customer, whether they read by sight or touch. Think about signage for your payment counters, lifts, floor directories, emergency telephones, room numbers, and rest room facilities – can they be easily found and accessed by every person who comes through your doors?
Blind Low Vision NZ has plenty of advice for creating signs that are accessible. You can download our guidelines below. These are best practice to include those who are blind or have low vision and expand on the requirements of NZ Standard (opens a PDF in a new window).
Useful signage tips
Tactile print: Accessible signs should include embossed high contrast print letters as well as Braille so more people can read your signs by touch. Please don’t use engraved print – it’s really hard to read by touch.
Clear and Concise: Accessible signs should use easy to read fonts, good contrast between letter colour and it’s background, and letters big enough to be read from the appropriate distance. The letters should not all be capitalised.
Durability: Make your accessible signs out of durable matt materials like plastic, aluminium and stainless steel. Signs made from Braille label stickers and laminated cardboard don’t last the distance.
Placement: Signs should be at 1200 mm to 1600 mm from the floor to the bottom of the sign.
Signage in lifts: Your lifts should have accessible signage for all buttons, in and outside of the lift, as well as floor indicators. The signage should be to the left of the buttons – it’s often too hard to read when it sits directly on them. We recommend Braille signage even in talking lifts so deafblind people can also have access to the information. Talking lifts are important too – if other passengers are stopping at floors, the person who’s blind or has low vision needs to hear when the lift stops on their floor.
Sourcing signage: We have found the cost of producing accessible signage locally, cheaper than it used to be. You can import signage but it tends to be more expensive, can have different Braille codes and sizes, and might not comply with Blind Low Vision NZ guidelines. If you do import Braille signs, you should know that Braille signage from the USA does not comply. Australian and UK signs may be safer choices.
Braille signage production: Although Blind Low Vision NZ doesn’t produce signage, we can supply an image of the correctly-sized Braille
as a PDF. Get in touch by emailing AFPrequests@blindlowvision.org.nz
Get in touch
Learn more information on how to ensure accessibility in your business.
Image description: A young woman presenting information on a computer screen.