Working Together Well

This document sets out how we work together – what you can expect from us and what is expected from you during our time together.

About Blind Low Vision NZ

Our Mission:

To empower New Zealanders who are blind, deafblind, or have low vision to live the life they choose.

Our Priorities:

We are here to support you to live the life you choose. Whether it is learning new ways to manage daily tasks, getting around confidently, staying connected, or accessing information – we will help you find what works for you.

Everything we do is driven by our core values of Person Centred, Collaborative, Adaptable, and Accountable.

How we work together

Our core values support how we work together. The points below set out our shared commitment.

Person Centred

• We treat each other with dignity and respect.
• We listen to understand your needs.
• We are open about what services we can provide.

Collaborative

• We work together, each bringing our strengths as you achieve your goals.
• We build a positive working relationship.

Adaptable

• We are both open and flexible to change.
• We each welcome opportunities for learning and growth.

Accountable

• We communicate clearly and openly with each other.
• You actively engage in the services that you choose to access.
• Sometimes things go wrong. We both take responsibility for our actions and work to put it right.
• We keep wellbeing and safety at the centre of everything we do.

If you have any questions, please call 0800 24 33 33
or email info@blindlowvision.org.nz