As you will be aware, New Zealand moved to Alert Level 4 as of 11:59pm last night. The alert level will be reviewed by Government after three days for all areas except Auckland and Coromandel Peninsula, which is likely to remain at Level 4 for an initial period of seven days.

Blind Low Vision NZ is well prepared for this sudden development and want to reassure you that as an essential service we will continue to deliver services to our clients.

Keeping in touch

While we are hoping that we will be back to normal sooner rather than later, it is still important for us to stay connected with you at this time.

You can get in touch by phoning 0800 24 33 33 or emailing for support. You can also find information on our website, or our Telephone Information Service (TIS) menu 3481.

I also encourage you to access services that could help at this time:

  • Library – we have more than 36,000 items in our accessible library to help keep you entertained in a time where restrictions are placed on lives and movements.
  • Telefriend is a peer support service run by volunteers over the phone for people living with sight loss. If you are in need of friendly chat, please give them a call on 0800 100 051, Monday to Friday, 1pm to 4pm.
  • Emotional Support – if you are needing emotional support at this time you can call us on 0800 24 33 33 to be referred to our counselling service.

Understandably, in-person appointments cannot proceed at this time, however our staff will be in contact to make alternate arrangements or re-schedule to a more suitable time as per the established guidelines within the COVID-19 Alert Levels.

I thank you in advance for your understanding and cooperation at this time. Naturally we will keep you informed with updates and changes as we have them.

Take care of yourselves and those within your immediate bubble.

Stay safe and be well,

John Mulka

Chief Executive