Contact Us
Need help? Have a question or feedback?
We’d love to hear from you.
Call us or fill out the form below and we’ll connect you to the right person.
Items from the Vision Store are not on display at any of our offices. If you need help with orders, our Contact Centre operators are ready to help.
0800 24 33 33
8.30am – 5pm, Monday to Friday
General Enquiries
generalenquiries@blindlowvision.org.nz
Phone
0800 24 33 33
For appointments and deliveries, find your local office.
Media Enquiries
Compliments and Complaints Policy
We welcome and appreciate feedback on the services we provide. Feedback provides a vehicle for continuous quality improvement and improved customer satisfaction.
Report an Access Barrier for Blind, Deafblind, or Low Vision People
We want to hear about your lived experience. Use the Access Barrier Register to give feedback about access barriers encountered in your community or in relation to services provided by Blind Low Vision NZ.
Our Locations
Find the addresses and opening hours for Blind Low Vision NZ offices across New Zealand.
Important Information
For all postal items, please use the office’s PO Box address.
For all courier items, please use the physical address.
If you have any questions, please call our Contact Centre on 0800 24 33 33.
Please Note: Items from the Vision Store are not on display at any of our offices. If you need help with orders, our Contact Centre operators are ready to help.
Request Services
After having a read through the services we offer, you may want to request services for yourself or a loved one. Find out more about how to do that below.
ID Card
Blind Low Vision NZ clients can apply for an ID card. To do so, click on the button below to download the form and complete your details. Send it together with a passport sized photograph to: Administration, Blind Low Vision NZ, Private Bag 99941, Newmarket 1149.
Update your details
Let us know if your details, or those of a friend or family member have changed by clicking the link and completing the online form. Alternatively, give our friendly Contact Centre a call on 0800 24 33 33.
