Contact Details for Central and Local Government

In New Zealand 78 territorial, regional, and unitary councils make up local government. Various central government agencies and entities provide policy guidance and essential services. It can be difficult to find their contact details when you want to have your say on issues they’re consulting on, report an issue or to give them a compliment. We hope this summary list (which is not exhaustive) makes it easier to contact your local council or government agency.

Each entry for a council or agency on this page is structured as follows:

  • General contact details
  • Complaints, feedback, or compliments
  • Public consultations

Note, not every entry for a council or agency on this page has a complaint or consultation function on their website.

The Public Service Commission also has a helpful resource on how to make a complaint to a government department.

A New Zealand flag flying in the wind.
A view outside New Zealand's Parliament buildings on a sunny day.

Image Description: A view of New Zealand’s Parliament buildings.

Central Government

Accident Compensation Corporation (ACC)

Contact

Talk to us or make a complaint

Broadcasting Commission (NZ On Air)

Contact

Make a complaint

Broadcasting Standards Authority

Contact us

Make a complaint

Public consultation

Charter School Agency

Contact us

Children and Young People’s Commission

Contact us

Civil Aviation Authority

Contact us

Transparency and complaints

Proposed notices open for consultation

Climate Change Commission

Contact us

Consultation hub

Commerce Commission

Contact us

Complaints about the Commerce Commission

Business consultations

Criminal Cases Review Commission

Contact us

Crown Law Office

Contact us

Department of Conservation

Contact us

Visitor feedback

All consultations

Department of Corrections

Contact us

Make a complaint form

Department of Internal Affairs

Contact us

Complaints procedure

Consultations listing

Department of the Prime Minister and Cabinet

Contact us

Consultation hub

Education Review Office

Contact us

Concerns and complaints

Electoral Commission

Contact

Complaints

Electricity Authority

Contact us

Make a complaint about your power company

Our consultations

Environmental Protection Authority

Contact information

Complaints and feedback

Public consultations

Financial Markets Authority

Contact

Make a complaint

Consultations

Fire and Emergency New Zealand

Contact us

Complaints

Public consultation

Government Communications Security Bureau (GCSB)

Contact us

Complaints – Inspector General of Intelligence

Health and Disability Commission

Contact us

Make a complaint to the Health and Disability Commission

Health New Zealand

How to contact us

Consultations

Health Quality and Safety Commission

Contact us

Making a complaint

Human Rights Commission

Contact us

Complaint form

Independent Children’s Monitor

Contacts

Independent Police Conduct Authority

Contact us

Complaints

Inland Revenue Department (IRD)

Contact us

Formal complaints

About public consultation

Kāinga Ora – Homes and Communities

Contact us

Provide feedback or a complaint

Land Information New Zealand

Contact us

Complaints

Consultations

Mental Health and Wellbeing Commission

Contact us

Make a complaint about us

Have your say

Ministry of Business, Innovation and Employment (MBIE)

Contact us

Feedback and enquiry form

Have your say

Ministry for Children (Oranga Tamariki)

Contact us

Feedback and complaints

Consultations

Ministry for Culture and Heritage

Contact us

Consultations

Ministry of Defence

Contact us

Ministry of Disabled People (Whaikaha)

Contact us

Making a complaint about Whaikaha

Ministry of Education

Contact us

Make a complaint

Have your say

Ministry for the Environment

Contact us

Have your say

Ministry for Ethnic Communities

Contact us

Complaints procedure

Ministry of Foreign Affairs and Trade

Contact us

Ministry of Health

Contact us

Feedback

Health consultation hub

Ministry of Housing and Urban Development

Contact us

Ministry of Justice

Contact us

Question feedback or complaint

Ministry of Justice consultation hub

Ministry of Māori Development

Contact us

Ministry for Pacific Peoples

Contact us

Ministry for Primary Industries

Contact us

Making a complaint about MPI

Consultations

Ministry for Regulation

Contact us

Have your say

Ministry of Social Development

Contact us

Complaint form

Consultation hub

Ministry of Transport

Contact us

Consultations

Ministry for Women

Contact us

National Emergency Management Agency (Civil Defence)

Contact us

New Zealand Customs Service

Contact us

Make a complaint

Important notices

New Zealand Defence Force

Contact us

New Zealand Infrastructure Commission

Get in touch

New Zealand Police

Contact us

Give feedback about Police

New Zealand Security Intelligence Service (NZSIS)

Contact us

Complaints – Inspector General of Intelligence

New Zealand Transport Agency

Contact us

Complaints

Consultations

New Zealand Qualifications Authority (NZQA)

Contact us

Make a complaint

Consultations and reviews

Office for Māori Crown Relations

Contact us

The Office of the Auditor General

Contact us

Send us a comment, question, or complaint

Office of the Clerk of the House of Representatives

Contact points in the Office of the Clerk

Office of Ombudsman

Contact the Ombudsman

Complain to the Ombudsman

Parliamentary Counsel Office

Contact us

Parliament

Contact us

Make a submission

Pharmaceutical Management Agency (Pharmac)

Contact us

Make a complaint

Having your say

Privacy Commissioner

Contact us

Making a complaint to the Privacy Commissioner

Consultations

Public Service Commission

Contact us

Reserve Bank of New Zealand

Contact us

Have your say

Serious Fraud Office

Contact us

Make a complaint online

Social Investment Agency

Contact us

Stats NZ

Contact us

Consultations

Tertiary Education Commission

Contact us

How to make a complaint

Consultations

Te Reo Whakapuaki Irirangi (Māori Broadcasting Funding Agency)

Whakapā mai – Contact

Te Taura Whiri I Te Reo Māori (Māori Language Commission)

Contact us

The Treasury

Contact us

Reviews & consultations

WorkSafe New Zealand

Contact us

Information on making a complaint

Consultations

A city view with green ferns and a cable car in the foreground and a city around a harbour in the background.

Image Description: A view of Wellington City with green ferns and a cable car in the foreground.

Local Government

Ashburton District Council

Contact us

Report an Issue

Have your say

Auckland Council

Contact us or report a problem

Have your say

Auckland Transport Contact us

Auckland Transport Have your say

Bay of Plenty Regional Council

Contact us

Report an issue or ask a question

Have your say

Buller District Council

Contact us

Consultation and community feedback

Canterbury Regional Council

Contact us

Have your say

Carterton District Council

Contact us

Complaints

Have your say

Central Hawkes Bay District Council

Contact us

Have your Say

Also see Consultations.nz, a joint venture between the councils of the Hawkes Bay region.

Central Otago District Council

Contact Central Otago District Council

Consultations

Chatham Islands Council

Contact

Christchurch City Council

Contact us

Make a formal complaint

Let’s Talk

Clutha District Council

Contact us

General feedback

Consultations

Dunedin City Council

Contact us

Report

Currently consulting on

Far North District Council

Contact Council

Current consultations

Gisborne District Council

Contact us

Tell us

Have your say

Gore District Council

Contact us

Contact us or report a problem

Consultation

Grey District Council

Contacts

Give us feedback

Have your say

Hamilton City Council

Contact us

Compliments, complaints and ideas

Have your say

Hastings District Council

Contact us

Compliments and complaints

Say it

Hauraki District Council

Contact us

Report a problem

Let’s talk

Hawke’s Bay Regional Council

Contact us

Customer feedback

Have your say

Horowhenua District Council

Contact us

Customer feedback & complaints

Have your say

Hurunui District Council

Contact us

Reporting an issue

Have your say

Hutt City Council

Contact us

Report a problem

Have your say

Invercargill City Council

Contact ICC

Complaints

Let’s talk

Kaikoura District Council

Contact us

Have your say

Kaipara District Council

Contact us

Your feedback

Have your say

Kapiti Coast District Council

Contact us

Making a complaint

Have your say

Kawerau District Council

Contact us

Complaint form

Have your say

Mackenzie District Council

Contact us

Let’s talk Mackenzie

Manawatū–Whanganui Regional Council

Contact us

Complaint form

Have your say

Manawatu District Council

Contact us

Compliment form

Have your say

Marlborough District Council

Contact us

Feedback, requests, issues

Consultation hub

Masterton District Council

Contact us

Make a complaint

Have your say

Matamata-Piako District Council

Contact us

Make a complaint

Have your say

Napier City Council

Contact us

Compliments and complaints

Say it

Nelson City Council

Contact us

Suggestions, compliments, and complaints

Shape Nelson

New Plymouth District Council

Contact us

Report a problem

Have your say

Northland Regional Council

Contact us

General enquiries and feedback

Have your say

Ōpōtiki District Council

Contact us

Request service or report a problem

Have your say

Otago Regional Council

Contact us

Message ORC

Ōtorohanga District Council

Contact us

Compliment or complaint

Let’s talk

Palmerston North City Council

Contact us

Have your say

Porirua City Council

Contact us

Report neighbourhood issues

Have your say

Queenstown Lakes District Council

Contact us – fix it

Consultations

Rangitikei District Council

Contact us

Complaints & Resolutions

Consultations

Rotorua Lakes Council

Contact us

Report a problem

Let’s Talk

Ruapehu District Council

Council contact information

Make a complaint

Consultation and Community Engagement

Selwyn District Council

Contact us

Your say Selwyn

Southland Regional Council

Contact us

Online feedback form

Consultation Home

Southland District Council

Contact us

Requests and feedback

Make it stick

South Taranaki District Council

Contact us

Enquiry, complaint or compliment form

Consultations

South Waikato District Council

Council contacts

Report a problem

Consultation

South Wairarapa District Council

Contact us

Feedback form

Consultations

Stratford District Council

Contact us

Request service or report a problem

Have your say

Taranaki Regional Council

Contact us

Have your say

Tararua District Council

Contact us

Report it

Your say Tararua

Tasman District Council

Contact us

Make a complaint

Shape Tasman

Taupo District Council

Contact us

Consultation

Tauranga City Council

Contact us

Feedback and complaints

Let’s talk Tauranga

Thames-Coromandel District Council

Contact us

Have your say

Timaru District Council

Contact us

Consultations

Upper Hutt City Council

Contact us

Report and request

Let’s Kōrero

Waikato District Council

Contact us

Feedback & Complaints

Say it

Waikato Regional Council

Contact us

Feedback and complaints

Your voice matters

Waimakariri District Council

Contact us

Report an issue / request a service

Have your say

Waimate District Council

Contact us

Let’s chat

Waipa District Council

Contact us

Give us your feedback

Have your say

Wairoa District Council

Contact us

Report an issue

Consultation

Waitaki District Council

Contact us

Report and request

Consultation

Waitomo District Council

Contact us

Report an issue

Formal submission

Wellington City Council

Contact us

Make an official complaint to council

Let’s talk

Wellington Regional Council

Contact us

Contact form

Have your say

Western Bay of Plenty District Council

Contact us

Contact us or report a problem

Have your say

Westland District Council

Contact us

Complaint or service request

Have your say

Westland Regional Council

Contact us

Consultation

Whakatane District Council

Contact us

Complaint form

Have your say

Whanganui District Council

Contact us

General feedback

Have your say

Whangarei District Council

Contact us

Compliments, complaints and feedback

Have your say