Contact Details for Central and Local Government

In New Zealand 78 territorial, regional, and unitary councils make up local government. Various central government agencies and entities provide policy guidance and essential services. It can be difficult to find their contact details when you want to have your say on issues they’re consulting on, report an issue or to give them a compliment. We hope this summary list (which is not exhaustive) makes it easier to contact your local council or government agency.

Each entry for a council or agency on this page is structured as follows:

  • General contact details
  • Complaints, feedback, or compliments
  • Public consultations

Note, not every entry for a council or agency on this page has a complaint or consultation function on their website.

The Public Service Commission also has a helpful resource on how to make a complaint to a government department.

A view outside New Zealand's Parliament buildings on a sunny day.

Image Description: A view of New Zealand’s Parliament buildings.

Central Government

Accident Compensation Corporation (ACC)

Contact ACC

Talk to us or make a complaint

Broadcasting Commission (NZ On Air)

Contact NZ on Air

Make a complaint

Broadcasting Standards Authority

Contact the Broadcasting Standards Authority

Make a complaint

Public consultation

Charter School Agency

Contact the Charter Schools Agency

Children and Young People’s Commission

Contact the Children and Young People’s Commission

Civil Aviation Authority

Contact the Civil Aviation Authority

Transparency and complaints

Proposed notices open for consultation

Climate Change Commission

Contact the Climate Change Commission

Consultation hub

Commerce Commission

Contact the Commerce Commission

Complaints about the Commerce Commission

Business consultations

Criminal Cases Review Commission

Contact the Criminal Cases Review Commission

Crown Law Office

Contact the Crown Law Office

Department of Conservation

Contact the Department of Conservation

Visitor feedback

All consultations

Department of Corrections

Contact the Department of Corrections

Make a complaint form

Department of Internal Affairs

Contact the Department of Internal Affairs

Complaints procedure

Consultations listing

Department of the Prime Minister and Cabinet

Contact us

Consultation hub

Education Review Office

Contact the Education Review Office

Concerns and complaints

Electoral Commission

Contact the Electoral Commission

Complaints

Electricity Authority

Contact the Electricity Authority

Make a complaint about your power company

Our consultations

Environmental Protection Authority

Contact the Environmental Protection Authority

Complaints and feedback

Public consultations

Financial Markets Authority

Contact the Financial Markets Authority

Make a complaint

Consultations

Fire and Emergency New Zealand

Contact Fire and Emergency New Zealand

Complaints

Public consultation

Government Communications Security Bureau

Contact the Government Communications Security Bureau

Complaints – Inspector General of Intelligence

Health and Disability Commission

Contact the Health and Disability Commission

Make a complaint to the Health and Disability Commission

Health New Zealand

How to contact Health New Zealand

Consultations

Health Quality and Safety Commission

Contact the Health Quality and Safety Commission

Making a complaint

Human Rights Commission

Contact the Human Rights Commission

Complaint form

Independent Children’s Monitor

Contact the Independent Children’s Monitor

Independent Police Conduct Authority

Contact us

Complaints

Inland Revenue Department (IRD)

Contact Inland Revenue

Formal complaints

About public consultation

Kāinga Ora – Homes and Communities

Contact Kainga Ora

Provide feedback or a complaint

Land Information New Zealand

Contact Land Information New Zealand

Complaints

Consultations

Mental Health and Wellbeing Commission

Contact the Mental Health and Wellbeing Commission

Make a complaint about us

Have your say

Ministry of Business, Innovation, and Employment

Contact the Ministry of Business, Innovation, and Employment

Feedback and enquiry form

Have your say

Ministry for Children

Contact Oranga Tamariki

Feedback and complaints

Consultations

Ministry for Culture and Heritage

Contact the Ministry for Culture and Heritage

Consultations

Ministry of Defence

Contact the Ministry of Defence

Ministry of Disabled People

Contact the Ministry of Disabled People

Making a complaint about Whaikaha

Ministry of Education

Contact the Ministry of Education.govt.nz

Make a complaint

Have your say

Ministry for the Environment

Contact the Ministry for the Environment

Have your say

Ministry for Ethnic Communities

Contact the Ministry for Ethnic Communities

Complaints procedure

Ministry of Foreign Affairs and Trade

Contact the Ministry of Foreign Affairs and Trade

Ministry of Health

Contact the Ministry of Health
Feedback
Health consultation hub

Ministry of Housing and Urban Development

Contact the Ministry of Housing and Urban Development

Ministry of Justice

Contact the Ministry of Justice

Question feedback or complaint

Ministry of Justice consultation hub

Ministry of Māori Development

Contact the Ministry of Māori Development

Ministry for Pacific Peoples

Contact the Ministry for Pacific Peoples

Ministry for Primary Industries

Contact the Ministry for Primary Industries

Making a complaint about MPI

Consultations

Ministry for Regulation

Contact the Ministry for Regulation

Have your say

Ministry of Social Development

Contact Ministry of Social Development

Complaint form

Consultation hub

Ministry of Transport

Contact the Ministry of Transport

Consultations

Ministry for Women

Contact the Ministry for Women

National Emergency Management Agency

Contact Civil Defence

New Zealand Customs Service

Contact us New Zealand Customs

Make a complaint

Important notices

New Zealand Defence Force

Contact the New Zealand Defence Force

New Zealand Infrastructure Commission

Get in touch with the New Zealand Infrastructure Commission

New Zealand Police

Contact New Zealand Police

Give feedback about Police

New Zealand Security Intelligence Service

Contact the New Zealand Security Intelligence Service

Complaints – Inspector General of Intelligence

New Zealand Transport Agency

Contact the New Zealand Transport Agency

Complaints

Consultations

New Zealand Qualifications Authority

Contact New Zealand Qualifications Authority

Make a complaint

Consultations and reviews

Office for Māori Crown Relations

Contact the Office for Māori Crown Relations

The Office of the Auditor General

Contact The Office of the Auditor General

Send us a comment, question, or complaint

Office of the Clerk of the House of Representatives

Contact the Office of the Clerk of the House of Representatives

Office of Ombudsman

Contact the Office of the Ombudsman

Complain to the Ombudsman

Parliamentary Counsel Office

Contact the Parliamentary Counsel Office

Parliament

Contact us Parliament

Make a submission

Pharmaceutical Management Agency

Contact Pharmac

Make a complaint

Having your say

Privacy Commissioner

Contact the Privacy Commissioner

Making a complaint to the Privacy Commissioner

Consultations

Public Service Commission

Contact the Public Service Commission

Reserve Bank of New Zealand

Contact the Reserve Bank of New Zealand

Have your say

Serious Fraud Office

Contact the Serious Fraud Office

Make a complaint online

Social Investment Agency

Contact Social Investment Agency

Stats NZ

Contact us

Consultations

Tertiary Education Commission

Contact the Tertiary Education Commission

How to make a complaint

Consultations

Te Reo Whakapuaki Irirangi (Māori Broadcasting Funding Agency)

Contact the Te Reo Whakapuaki Irirangi

Te Taura Whiri I Te Reo Māori (Māori Language Commission)

Contact us Te Taurawhiri

The Treasury

Contact Treasury

Reviews & consultations

WorkSafe New Zealand

Contact Worksafe

Information on making a complaint

Consultations

A city view with green ferns and a cable car in the foreground and a city around a harbour in the background.

Image Description: A view of Wellington City with green ferns and a cable car in the foreground.

Local Government

Ashburton District Council

Contact Ashburton District Council

Report an Issue

Have your say

Auckland Council

Contact us or report a problem to Auckland Council

Have your say

Auckland Transport Contact us

Auckland Transport Have your say

Bay of Plenty Regional Council

Contact the Bay of Plenty Regional Council

Report an issue or ask a question

Have your say

Buller District Council

Contact Buller District Council

Consultation and community feedback

Canterbury Regional Council

Contact Canterbury Regional Council

Have your say

Carterton District Council

Contact Carterton District Council

Complaints

Have your say

Central Hawkes Bay District Council

Contact Central Hawkes Bay District Council

Have your Say

Also see Consultations.nz, a joint venture between the councils of the Hawkes Bay region.

Central Otago District Council

Contact Central Otago District Council

Consultations

Chatham Islands Council

Contact Chatham Islands Council

Christchurch City Council

Contact Christchurch City Council

Make a formal complaint

Let’s Talk

Clutha District Council

Contact Clutha District Council

General feedback

Consultations

Dunedin City Council

Contact Dunedin City Council

Report

Currently consulting on

Far North District Council

Contact Far North District Council

Current consultations

Gisborne District Council

Contact Gisborne District Council

Tell us

Have your say

Gore District Council

Contact Gore District Council

Contact us or report a problem

Consultation

Grey District Council

Contact Grey District Council

Give us feedback
Have your say

Hamilton City Council

Contact Hamilton City Council

Compliments, complaints and ideas

Have your say

Hastings District Council

Contact Hastings District Council

Compliments and complaints

Say it

Hauraki District Council

Contact Hauraki District Council

Report a problem

Let’s talk

Hawke’s Bay Regional Council

Contact Hawke’s Bay Regional Council

Customer feedback

Have your say

Horowhenua District Council

Contact Horowhenua District Council

Customer feedback & complaints

Have your say

Hurunui District Council

Contact Hurunui District Council

Reporting an issue

Have your say

Hutt City Council

Contact Hutt City Council

Report a problem

Have your say

Invercargill City Council

Contact Invercargill City Council

Complaints

Let’s talk

Kaikoura District Council

Contact Kaikoura District Council

Have your say

Kaipara District Council

Contact Kaipara District Council

Your feedback

Have your say

Kapiti Coast District Council

Contact Kapiti Coast District Council

Making a complaint

Have your say

Kawerau District Council

Contact Kawerau District Council

Complaint form

Have your say

Mackenzie District Council

Contact Mackenzie District Council

Let’s talk Mackenzie

Manawatū–Whanganui Regional Council

Contact Manawatū–Whanganui Regional Council

Complaint form

Have your say

Manawatu District Council

Contact Manawatu District Council

Compliment form

Have your say

Marlborough District Council

Contact Marlborough District Council

Feedback, requests, issues

Consultation hub

Masterton District Council

Contact Masterton District Council

Make a complaint

Have your say

Matamata-Piako District Council

Contact Matamata-Piako District Council

Make a complaint

Have your say

Napier City Council

Contact Napier City Council

Compliments and complaints

Say it

Nelson City Council

Contact Nelson City Council

Suggestions, compliments, and complaints

Shape Nelson

New Plymouth District Council

Contact New Plymouth District Council

Report a problem

Have your say

Northland Regional Council

Contact Northland Regional Council

General enquiries and feedback

Have your say

Ōpōtiki District Council

Contact Ōpōtiki District Council

Request service or report a problem

Have your say

Otago Regional Council

Contact Otago Regional Council

Message ORC

Ōtorohanga District Council

Contact Ōtorohanga District Council

Compliment or complaint

Let’s talk

Palmerston North City Council

Contact Palmerston North City Council

Have your say

Porirua City Council

Contact Porirua City Council

Report neighbourhood issues

Have your say

Queenstown Lakes District Council

Contact Queenstown Lakes District Council

Consultations

Rangitikei District Council

Contact Rangitikei District Council

Complaints & resolutions

Consultations

Rotorua Lakes Council

Contact Rotorua Lakes Council

Report a problem

Let’s Talk

Ruapehu District Council

Contact Ruapehu District Council

Make a complaint

Consultation and Community Engagement

Selwyn District Council

Contact Selwyn District Council

Your say Selwyn

Southland Regional Council

Contact Southland Regional Council

Online feedback form

Consultation Home

Southland District Council

Contact Southland District Council

Requests and feedback

Make it stick

South Taranaki District Council

Contact South Taranaki District Council

Enquiry, complaint or compliment form

Consultations

South Waikato District Council

Contact South Waikato District Council

Report a problem

Consultation

South Wairarapa District Council

Contact South Wairarapa District Council

Feedback form

Consultations

Stratford District Council

Contact Stratford District Council

Request service or report a problem

Have your say

Taranaki Regional Council

Contact Taranaki Regional Council

Have your say

Tararua District Council

Contact Tararua District Council

Report it

Your say Tararua

Tasman District Council

Contact Tasman District Council

Make a complaint

Shape Tasman

Taupo District Council

Contact Taupo District Council

Consultation

Tauranga City Council

Contact Tauranga City Council

Feedback and complaints

Let’s talk Tauranga

Thames-Coromandel District Council

Contact Thames-Coromandel District Council

Have your say

Timaru District Council

Contact Timaru District Council

Consultations

Upper Hutt City Council

Contact Upper Hutt City Council

Report and request

Let’s Kōrero

Waikato District Council

Contact Waikato District Council

Feedback & complaints

Say it

Waikato Regional Council

Contact Waikato Regional Council

Feedback and complaints

Your voice matters

Waimakariri District Council

Contact Waimakariri District Council

Report an issue / request a service

Have your say

Waimate District Council

Contact Waimate District Council

Let’s chat

Waipa District Council

Contact Waipa District Council

Give us your feedback

Have your say

Wairoa District Council

Contact Wairoa District Council

Report an issue

Consultation

Waitaki District Council

Contact Waitaki District Council

Report and request

Consultation

Waitomo District Council

Contact Waitomo District Council

Report an issue

Formal submission

Wellington City Council

Contact Wellington City Council

Make an official complaint to council

Let’s talk

Wellington Regional Council

Contact Wellington Regional Council

Contact form

Have your say

Western Bay of Plenty District Council

Contact Western Bay of Plenty District Council

Contact us or report a problem

Have your say

Westland District Council

Contact Westland District Council

Complaint or service request

Have your say

Westland Regional Council

Contact Westland Regional Council

Consultation

Whakatane District Council

Contact Whakatane District Council

Complaint form

Have your say

Whanganui District Council

Contact Whanganui District Council

General feedback

Have your say

Whangarei District Council

Contact Whangarei District Council

Compliments, complaints and feedback

Have your say