Need help? Have a question or feedback?
We’d love to hear from you.
Call us or fill out the form below and we’ll connect you to the right person.
Items from the Vision Store are not on display at any of our offices. If you need help with orders, our Contact Centre operators are ready to help.
8.30am – 5pm, Monday to Friday
Compliments and Complaints Policy
We welcome and appreciate feedback on the services we provide. Feedback provides a vehicle for continuous quality improvement and improved customer satisfaction.
Find the addresses and opening hours for Blind Low Vision NZ offices across New Zealand.
Please Note: Parnell and Hamilton offices will be open for business on 8 January, but the doors will be closed until 15 January due to Reception being unattended. If you need to visit the Parnell or Hamilton offices during business hours while the doors are closed, please call the Contact Centre on 0800 24 33 33.
Please Note: Items from the Vision Store are not on display at any of our offices. If you need help with orders, our Contact Centre operators are ready to help.
After having a read through the services we offer, you may want to request services for yourself or a loved one. Find out more about how to do that below.
Blind Low Vision NZ clients can apply for an ID card. To do so, click on the button below to download the form and complete your details. Send it together with a passport sized photograph to: Administration, Blind Low Vision NZ, Private Bag 99941, Newmarket 1149.
Update your details
Let us know if your details, or those of a friend or family member have changed by clicking the link and completing the online form. Alternatively, give our friendly Contact Centre a call on 0800 24 33 33.