Ray-Ban Meta Smart Glasses User Guide
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Contents
- About this guide
- What’s in the box?
- Getting to know your glasses
- Pairing your glasses
- Understanding the controls
- Accessibility features
- Using Ray-Ban Meta glasses as a blindness or low vision aid
- When Ray-Ban Meta glasses may not work well
- Privacy and security
- Using voice commands
- Meta AI features
- Listening to audio
- Making calls and sending messages
- Taking photos and videos
- Live translation
- Using reminders
- Charging
- Caring for your glasses
- Troubleshooting
- Where to get help
- Quick reference commands
- Glossary
About this guide
This guide was developed using information published by Meta and Ray-Ban for Ray-Ban Meta smart glasses.
This guide explains how to set up and use Ray-Ban Meta smart glasses.
The glasses include:
- A camera
- Open-ear speakers
- Microphones
- Voice controls
- Meta AI features
You can use them to:
- Listen to music, podcasts, and audiobooks
- Make and receive calls
- Send and receive messages
- Take photos and videos
- Use accessibility features
- Get information using Meta AI
What is in the box?
Your package may include:
- Ray-Ban Meta glasses
- Charging case
- Cleaning cloth
- Additional nose pads
- Quick Start Guide
- Safety and Warranty Guide
- Voice
Getting to know your glasses
Ray-Ban Meta glasses look similar to standard glasses, but several components are built into the frame.
Front of the glasses
- A camera is built into the front of the frame.
- A privacy light is located near the camera. This light turns on when the glasses are taking photos, recording video, livestreaming, or participating in a video call.
Right arm
The right arm includes:
- A touch-sensitive control area used to manage audio and calls.
- A capture button used to take photos and start or stop video recordings.
- Speakers that play audio, calls, and Meta AI responses.
Left arm
The left arm includes:
- A power switch used to turn the glasses on and off.
- Built-in microphones that allow you to make calls, record audio, and use voice commands.
Speakers
The speakers are built into the arms of the glasses and sit close to your ears.
The glasses use open-ear audio, allowing you to hear calls, music, and Meta AI responses while still hearing sounds around you.
Microphones
Several microphones are built into the frame.
These microphones help capture your voice for:
- Phone calls
- Voice messages
- Voice commands
- Meta AI interactions
Charging contacts
Charging contacts are built into the glasses and connect with the charging case when the glasses are stored inside it.
Before you start
Charge the glasses
Charge your glasses before using them for the first time.
Place the glasses inside the charging case and make sure they are seated correctly.
A full charge provides more than 8 hours of use.
The charging case can provide up to 48 additional hours of battery life before it needs to be recharged.
How to check your glasses are charging:
Place your glasses correctly in the charging case and close the lid. The LED light inside the case will blink to show charging has started.
You can also check the Meta View app. A lightning bolt icon next to the battery level means your glasses are charging.
Download the Meta AI app
You will need the Meta AI app on a compatible smartphone.
The app lets you:
- Set up your glasses
- Change settings
- Import photos and videos
- Access Meta AI features
- Install updates
Pairing your glasses
Connect your glasses to the Meta AI app
- Remove the glasses from the charging case.
- Turn on the glasses using the power switch on the left arm.
- Put the glasses back in the charging case.
- Wait for the case light to flash blue.
- Open the Meta AI app.
- Follow the instructions in the app to complete setup.
Understanding the controls
Touch controls
The touch controls are located on the right arm of the glasses.
Play or pause audio
Tap once.
Skip forward
Double tap.
Go back
Triple tap.
Adjust volume
Increase volume
Swipe forward.
Decrease volume
Swipe backward.
Answering calls
Answer a call
Double tap.
End a call
Double tap again.
Reject a call
Tap and hold.
Accessibility features
Be My Eyes
Be My Eyes connects you with a sighted volunteer through a live video call.
The volunteer can see through the camera on your glasses and help with everyday tasks.
Examples include:
- Reading labels
- Sorting mail
- Checking appliance settings
- Finding objects
To start a call, say:
“Hey Meta, call a volunteer on Be My Eyes.”
Scene Reader
Scene Reader can help you understand what is around you.
It can:
- Read printed text
- Describe objects
- Describe scenes
- Provide more detailed information when requested
- Detect when lighting is poor
- Detect when an item is not fully visible in the camera view
Examples:
- “Hey Meta, read this.”
- “Hey Meta, what am I looking at?”
- “Hey Meta, describe this scene.”
Using Ray-Ban Meta glasses as a blindness or low vision aid
Ray-Ban Meta glasses can help with many everyday tasks.
They are not a replacement for orientation and mobility skills, guide dogs, canes, or other assistive technology.
They are best used as an additional tool to help access information.
Reading printed information
Scene Reader can be used to read printed information such as mail, labels, menus, signs, and notices.
Try saying:
- “Hey Meta, read this.”
- “Hey Meta, what does this say?”
- “Hey Meta, read the label.”
Tips for better results
- Hold the item steady.
- Make sure the text is facing the camera.
- Move closer if the text is small.
- Ask Meta AI to repeat information if needed.
Identifying household items
You can ask Meta AI to identify objects in front of you.
Examples include:
- Food products
- Household items
- Clothing
- Kitchen tools
- Personal care products
Try saying:
- “Hey Meta, what am I looking at?”
- “Hey Meta, identify this item.”
- “Hey Meta, tell me about this object.”
Always confirm important information independently, particularly medication labels, expiry dates, financial documents, or safety instructions.
Finding information while shopping
The glasses can help identify products, compare labels, and read ingredients.
Examples:
- “Hey Meta, read the ingredients.”
- “Hey Meta, what flavour is this?”
- “Hey Meta, compare these products.”
Remember that store lighting, packaging design, and camera positioning may affect accuracy.
Reading signs and information in public places
The glasses can help with:
- Street signs
- Building signs
- Door labels
- Information boards
- Timetables
Try saying:
- “Hey Meta, read that sign.”
- “Hey Meta, what does that information board say?”
Exploring new environments
Scene Reader can provide descriptions of what is visible to the camera.
Examples:
- “Hey Meta, describe this room.”
- “Hey Meta, what is around me?”
- “Hey Meta, describe the scene.”
Descriptions should be used as additional information and not relied on for safe navigation.
Need help from a person?
If Meta AI cannot provide the information you need, you can connect with a sighted volunteer using Be My Eyes.
To start a call, say:
“Hey Meta, call a volunteer on Be My Eyes.”
When Ray-Ban Meta glasses may not work well
The glasses may be less effective when:
- Lighting is very dim.
- Bright light shines directly into the camera.
- Text is very small or blurry.
- Objects are partially blocked.
- Internet connectivity is poor.
- Battery levels are low.
If results are not useful:
- Move closer to the object.
- Reposition your head slowly.
- Improve the lighting if possible.
- Repeat the request using different wording.
- Use Be My Eyes if additional assistance is needed.
Privacy and security
Respect other people’s privacy and follow local laws about recording and photography.
You can manage privacy settings, voice recordings, and activity data in the Meta AI app.
You can also turn the glasses off using the power switch. When the glasses are off, they cannot record photos or videos.
Using voice commands
Most features can be controlled using your voice.
Start by saying:
“Hey Meta”
Then say a command.
Examples:
- “Hey Meta, play music.”
- “Hey Meta, call Sarah.”
- “Hey Meta, send a message.”
- “Hey Meta, take a photo.”
- “Hey Meta, what am I looking at?”
Meta AI features
Meta AI can answer questions and provide information based on what the camera sees.
Examples include:
- Identifying objects
- Reading text
- Translating signs
- Describing surroundings
- Suggesting recipes
- Providing recommendations
- Setting reminders
Examples:
- “Hey Meta, translate this sign.”
- “Hey Meta, what does this product say?”
Listening to audio
Ray-Ban Meta glasses use open-ear speakers.
This means you can hear audio while still hearing the sounds around you.
You can listen to:
- Music
- Podcasts
- Audiobooks
- Phone calls
- Voice messages
- Meta AI responses
Making calls and sending messages
The glasses can work with:
- Your phone
- Messenger
You can:
- Make phone calls
- Receive phone calls
- Send voice messages
- Receive voice messages
- Send photos and videos using voice commands
Example:
- “Hey Meta, send a photo to Dad on WhatsApp.”
Taking photos and videos
Take a photo
Press the capture button once.
Or say:
“Hey Meta, take a photo.”
Record a video
Press and hold the capture button.
Press it again to stop recording.
Or use a voice command.
Privacy light
A small light on the glasses turns on when recording photos, video, live streaming, or video calls.
This helps other people know when the camera is active.
Live translation
Live translation allows conversations between people speaking different languages.
Translations are spoken through the glasses.
A text transcript may also be available in the Meta AI app.
Some language packs can be downloaded for use without an internet connection.
To start:
“Hey Meta, start live translation.”
Using reminders
Meta AI can remember information for you.
Examples:
- Shopping items
- Important details you want to recall later
Examples:
- “Hey Meta, remind me to buy this tomorrow.”
Later you can ask:
- “Hey Meta, what do I need to buy tomorrow?”
Charging
Battery life
The glasses provide more than 8 hours of use on a full charge.
The charging case provides up to 48 additional hours of battery life.
Charging times
- Approximately 20 minutes to reach 50%
- Approximately 75 minutes to reach 100%
Checking battery levels
You can check battery levels in two ways:
Using the charging case
The LED light on the front of the case shows battery status.
Using the Meta AI app
Battery information is shown when your glasses are connected to the app.
Caring for your glasses
To keep your glasses working properly:
- Clean the lenses using the supplied cloth.
- Keep charging contacts clean and dry.
- Store the glasses in the charging case when not in use.
- Avoid excessive heat.
- Do not force or bend the frame.
- Seek professional assistance if adjustments are needed.
Water resistance
Ray-Ban Meta glasses are rated IPX4.
This means they are resistant to:
- Light rain
- Splashes of water
They are not waterproof.
Do not:
- Swim while wearing them
- Shower while wearing them
- Immerse them in water
Troubleshooting
My glasses will not connect to the app
Try:
- Turning Bluetooth off and on again.
- Restarting your phone.
- Returning the glasses to the charging case.
- Repeating the pairing process.
The battery runs out quickly
Battery life may vary depending on:
- Audio use
- Video recording
- Calls
- Meta AI features
- Connection settings
The camera is not working
Check that:
- The glasses are charged.
- The camera light is not covered.
- The Meta AI app is up to date.
Where to get help
You can get support from:
- The Meta AI app
- Meta Support
- Ray-Ban Support
- Blind Low Vision NZ assistive technology services, where available.
Quick reference commands
Reading and descriptions
- “Hey Meta, read this.”
- “Hey Meta, what does this say?”
- “Hey Meta, describe this scene.”
- “Hey Meta, what am I looking at?”
Accessibility
- “Hey Meta, call a volunteer on Be My Eyes.”
- “Hey Meta, read this sign.”
- “Hey Meta, describe this room.”
Reminders
- “Hey Meta, remember this.”
- “Hey Meta, remind me tomorrow.”
- “Hey Meta, what do I need to remember?”
Communication
- “Hey Meta, call Sarah.”
- “Hey Meta, send a message.”
- “Hey Meta, start live translation.”
Photos and videos
- “Hey Meta, take a photo.”
- “Hey Meta, start recording.”
Glossary
AI (Artificial Intelligence)
Artificial intelligence, often called AI, is technology that can understand questions and provide responses. In Ray-Ban Meta glasses, AI can answer questions, identify objects, read text, set reminders, and provide information about the world around you.
Meta AI
Meta AI is the built-in AI assistant available through the glasses and the Meta AI app. You can activate it by saying “Hey Meta” followed by a question or command.
Open-ear audio
Open-ear audio uses speakers built into the glasses instead of headphones. This allows you to listen to audio while still hearing traffic, conversations, and other sounds around you.
Scene Reader
Scene Reader is a feature that uses the camera and Meta AI to describe objects, read text, and provide information about the environment around you.
Be My Eyes
Be My Eyes is a service that connects people who are blind or have low vision with a sighted volunteer through a live video call. The volunteer can see through the glasses’ camera and provide assistance.
Live Translation
Live Translation allows you to have conversations with people who speak a different language. The translated speech is played through the glasses.
Voice command
A voice command is a spoken instruction you give to the glasses, such as “Hey Meta, take a photo” or “Hey Meta, what am I looking at?”
Capture button
The capture button is the physical button used to take photos and record videos.
Charging case
The charging case stores and charges the glasses when they are not being used.