We are pleased to announce that Blind Low Vision NZ was selected as the winner of the New Zealand Primary Healthcare Award for Innovation in Service Delivery for our organisation’s response during the COVID-19 pandemic. The award recognises a forward-thinking person or people who have made primary healthcare services significantly better through new ideas and initiatives. Their innovation might have enabled healthcare to continue during a period of uncertainty or significantly improved patient experiences, access and equity. The innovation could be clinical, business oriented, technological or other.
We were nominated for the development of our remote consultation process during COVID-19. Our service delivery staff were redeployed to call our entire client base (14,500 people) to assess their needs. This resulted in a 19% increase in requests for services, and greater support was needed to deliver rehabilitation services quickly.
The Awards Ceremony held last Saturday evening in Auckland was a full house with 700 people from the healthcare industry in attendance – including the Hon. Andrew Little, Minister of Health and Hon. Peeni Henare, Associate Minister of Health (Māori Health). It was a great night and a fantastic opportunity to catch up with some of our peers and hear about some of the wonderful work happening in the sector.