We offer a variety of support options for our members, including assistance over the phone, in-person support and written help guides.
Blind Low Vision NZ Library
0800 24 33 33 (Monday – Friday 8.30am – 5pm)
Blind Low Vision NZ Library, Private Bag 99941, Newmarket, Auckland 1149
Blind Low Vision NZ Library – Youth
Visit us: BLENNZ Homai Campus, 2 Mcvilly Rd, Manurewa, Auckland
Opening hours: Monday – Friday 9am – 4.30pm (including during the school holidays)
0800 24 33 33 or (09) 268 3215
Blind Low Vision NZ Library – Youth, Homai Campus, BLENNZ, Private Bag 801, Manurewa, Auckland 2243
Volunteer support in your home
Our Library volunteers visit library members’ homes to support the use of DAISY Players (with USB), Alexa, and BookLink. Contact us to find out if volunteer support is available where you live.
Public library support at your local library
We’re working with a range of public libraries around the country to offer in-library support for Blind Low Vision NZ clients using BookLink. Contact us to find out if public library support is available at your local library.
Download our Quick Guide to the Blind Low Vision skill on Alexa:
Quick Guide to the Blind Low Vision Skill (.doc)
Download our step by step guide to downloading and installing EasyReader and accessing the Blind Low Vision NZ Library:
Set up Blind Low Vision NZ EasyReader (.doc)
Download our help guide for using our Library online catalogue:
Library online catalogue help (.doc)
Download our Welcome to BookLink help guide (includes help on getting started with the iPad Mini and VoiceOver) for iOS, version 2.4:
Welcome to BookLink Help Guide (.doc)
Internet: Download our Welcome to BookLink Web user guide, version 1.4:
Welcome to BookLink Web Help Guide v1.4 (.doc)
These guides are published in 18-point large print, and are also available in accessible formats, including braille and DAISY audio. Please call us on 0800 24 33 33 to request a copy delivered in the format you require.