Here to help

The Adaptive Technology (AT) Help Desk is just a phone call away. We can help you with your adaptive technology questions.

Support might include helping you with your screen reader, magnification software or braille devices. Or with the built-in accessibility features that may be found on some devices like iPhones, iPads and some tablets and mobile phones.

What we can’t help with

Unfortunately, the Blind Low Vision NZ team can’t help you with general hardware issues, such as hardware faults or computer viruses. We also can’t set up or maintain your computer, or transfer data to new devices. Nor can we set up internet access or email, or installing or updating anti-virus software. Perhaps a friend or family member can help you?

Contacting the AT Help Desk

If no-one is available when you call the AT Help Desk on 0800 24 33 33 just leave a voice message. Tell us about your problem and include your phone number with the area code. We will get back to you within two working days.